1. Is it safe to book villa via internet?
Absolutely. Travel is amongst the largest amount purchased online - airline
tickets, hotel bookings, tours, etc - amounting to US$ billion already.
Islandconcepts.com ourselves have served thousands and thousands of customers
booking online. In a secure system like we are using, your credit card
information will be transmitted in an encrypted form, so if people intercept
it, they will only see garbage/garbled message.
2. Who are you guys?
PT Island Concepts Indonesia is an Indonesian corporation approved for
participation by foreign investors (PMA Company structure). Our business
concern are Property Sales & Leasing Agent, Property Developer and
Property Manager.
PT Island Concepts Indonesia is a subsidary of the Island Investments, Inc Group which offer fractional ownership packages in its developments, Island Villas and Resorts, to its member shareholders.
3. How do I make villa bookings?
Booking a villa online and in real time on islandconcepts.com is really
a simple 1-2-3 process. 1 - you search villa within your creteria, how
many bedroom, what the price range and what location do you prefer. 2
- our system will present you a selection of villas. You can order selection
by Id number, villa name, villa location and price. Then select one. 3
- Click on reservation button and provide information about yourself and
other inquiries or question if necessary. within 24 hours, we will get
back to you with villa availability information and payment.
4. What will I have to pay?
We have special deals with villas that we can pass on to you in terms
of discounts and extra facilities. We require that we receive FULL PAYMENT
for your stay before we can guarantee you the deal.
5. What will I get?
You will get any services and facilities mentioned in each page of villa
information on islandconcepts.com. Any other additional charges that you
incur - mini bars or restaurants or phone bills or others - will be have
to be paid personally by yourself when you check out.
6. Am I getting a good deal?
Our team works hard to make sure that we can give you good deals. For
most of our villas, we can absolutely guarantee that you will not find
better deals online. If you find better deals, kindly let us know, and
we'll make sure that it is worth the effort for you.
7. What if I need help on the ground?
We have a team on the ground in Bali. if you need something as simple
as a good restaurant recommendation to something as critical as an evacuation
assistance, you may call our office number (0361) 736656 during work day
and work hour and or call 08155-707174 any time and any days for your
assistance. You may also
8. What if I need to change or cancel?
If you need to change your travel plan, you can certainly do so. In principle,
if you change or cancel before the cut off periods specified by the villas,
you should be okay. Otherwise, you may have to pay a nominal cancellation
fee.